Save time, earn more: How 1000MTG’s touchless bookings transform advisory businesses

Running a successful travel advisory business isn’t just about booking trips. Many advisors find themselves burdened with manual admin, slow booking processes, and limited technology, leaving little time to focus on growing revenue or deepening client relationships.

That’s why 1000 Mile Travel Group (1000MTG) has launched touchless booking capabilities*, designed to help advisors save time, reduce administrative workload, and maximise earning potential – all while keeping the advisor at the centre of the client experience.

Why touchless bookings matter for advisors

If you don’t have access to automated corporate bookings, you may be struggling with:

• Manual ticketing and itinerary generation
• Slow turnaround for client requests
• Limited ability to scale corporate clients efficiently
• Missed revenue opportunities outside business hours

1000MTG’s touchless booking solution addresses these pain points directly. By automating low-touch corporate travel bookings, advisors can focus on high-value tasks, like designing personalised itineraries, nurturing client relationships, and expanding their business portfolios.

With touchless bookings, you can earn revenue around the clock. Whether a client books online during the day, in the evening, or over the weekend, the system automatically issues tickets, generates itineraries, and processes supplier documentation, all without manual intervention.

“This proprietary technology frees up advisors’ time, enabling them to focus on high-value, complex itineraries and expand their client portfolio,” said Lauren Gray, 1000MTG General Manager – Australia. “When routine bookings, changes, and documentation are handled efficiently in the background, advisors can focus on higher-value conversations, stronger client relationships, and new business opportunities.”

Advanced technology that puts advisors first

The touchless booking capability is powered by CTM Lightning and CTM Scout, part of Corporate Travel Management’s (CTM) advanced technology ecosystem.

CTM Lightning is an intuitive online booking platform that allows corporate clients to self-book air, hotel, and ground arrangements with ease. For advisors, Lightning means handling more bookings efficiently while earning higher income per transaction. It’s a scalable solution that supports business growth without adding administrative burden.

CTM Scout takes efficiency a step further with AI-enabled automation. Corporate clients can self-serve simple changes or cancellations instantly. When expert input is required, Scout escalates the booking seamlessly to the advisor — ensuring service quality, continuity, and personalisation remain intact.

Comprehensive support beyond technology

1000MTG doesn’t just provide tools, we provide a full support ecosystem designed to maximise advisor earning potential:

• Dedicated implementation and account management
• Onshore after-hours client support
• Specialised corporate business development team
• Structured corporate lead program

This approach ensures advisors spend less time on admin and more time on revenue-generating activities.

“We recently transitioned our business to 1000MTG’s onshore after-hours service, and the experience has been seamless. Client feedback has been overwhelmingly positive… The service operates as a true extension of our business, ensuring our clients continue to receive attentive and professional care when we are unavailable,” said 1000MTG advisors Emily Davidson and Stephanie McDonald, Your Travel Team.

Take back control of your business

With touchless bookings and CTM’s advanced technology ecosystem, travel advisors can finally overcome the limitations of traditional host agencies. Reclaim your time, enhance productivity, and grow your corporate travel revenue — day or night.

*Technology varies per region. Book a call to learn more.